What we do

OneCall offer a range of services with flexible contract packages to cater for your business’s individual needs. Our contracts may be flexible, but our commitment to quality is not. Our mission is to provide work of the highest standard, reliable service, delivery beyond expectations and without compromise…

FACILITIES MANAGEMENT

OneCall offer bespoke facilities management & maintenance packages. We have an engineer for every eventuality, from a burst pipe to a broken coffee machine.

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WORKSHOP

Our state-of the art workshop enables us to design & build bespoke furniture and fittings to meet your needs, & those of your business & your consumers.

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FIT-OUT & REFURB

Planning a build or refurbishment? OneCall will manage your project from start to finish, ensuring your your expectations are exceeded without fail.

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SPRAY-SHOP

Our state of the art spray-shop can paint almost anything, in any colour that you desire. Regardless of object, material or finish, we will find a way to turn your ideas in to reality.

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COMPLIANCE

OneCall can carry out all required compliance testing for you, so you needn’t worry about it. We will ensure all your appliances are operating efficiently and safely.

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Facilities Management

OneCall offers bespoke maintenance packages to suit the needs of your business, with emergency callout for repairs/replacement as well as planned preventative maintenance.

We’ll make sure that your business continues to operate under any circumstances, with tailor-made packages that will protect your business against all eventualities 24/7. Whether you need a gas engineer, electrician, plumber or someone to repair anything from your cooker to your coffee machine, we’ve got you covered. They say prevention is the best cure… so we also offer bespoke preventative maintenance packages. Our planned engineer visits will help to avoid any unexpected incidents caused by faulty equipment or even user error.

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Workshop

At OneCall we pride ourselves on working to the exact specification of the customer. Many of our services are tailored to suit the needs of your business. It’s never ‘our way or no way’. We like to do things YOUR way.

With that in mind, we opened our state-of the art workshop to enable us to design and build bespoke furniture and fittings to meet your needs, and those of your business and your consumers. If we can’t source it, chances are we can make it. Our expert engineers can fabricate almost anything, and work with a plethora of materials. So whether your project requires a tiny metal fixing, a fully bespoke seating area, a beautiful display cabinet or a mobile coffee stand, we can turn your ideas in to reality.

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Fit-Out & Refurb

Planning on buidling or refurbishing an office, retail, catering, hospitality, or industrial space? OneCall will manage your build/refurbishment project from start to finish ensuring your expectations are exceeded without fail.

Our team are experts in every area of project management, architecture, planning, construction, and design to ensure that your bespoke build is completed on time and to the highest standard. We’ll communicate with you during every stage of the process so that you’re kept fully informed, and to ensure that the project is on track to meet your exact specifications. OneCall has completed fit-out and refurb projects for both chains, and individual businesses. Our previous clients include Six by Nico restaurants, Pret a Manger coffee shops, Patisserie Valerie restaurants and cafes, Costa coffee shops, Yo Sushi restaurants, Fat Face retail stores and many more.

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Spray-Shop

At OneCall we pride ourselves on working to the exact specification of the customer. Many of our services are tailored to suit the needs of your business. It’s never ‘our way or no way’. We like to do things YOUR way.

With that in mind, we opened our state-of the art spray-shop to enable us to paint almost anything in any colour that you desire. Regardless of object, material, finish or colour, our paint-shop will find a way to turn your ideas in to reality. We understand the importance of brand, and getting the colours that your customers recognise instantly in to your premises. There are no limits to the colours that our expert team can mix and apply, ensuring that your brand is instantly recognisable in every aspect of your business.

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Compliance

These days every industry is strictly monitored by regulatory bodies, to ensure that businesses offer their customers and staff a guarantee of service, privacy, health, safety and fairness.

They say compliance should be everybody’s business, but at OneCall we make it our business to look after yours. OneCall can carry out all required testing for you, so you don’t need to worry about it. Our engineers will ensure all appliances are operating efficiently and safely. This service can be provided not only to businesses, but households and landlords too. Knowing and adhering to the latest government and regulatory requirements can be a minefield, but luckily OneCall’s expert testers know them inside-out, so you don’t have to.

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Airports & Stations

OneCall specialises in the design, build, refurb and maintenance of airport and station retail units and dining. Being open 24 hours a day can take its toll on your business premises, and OneCall can provide the 24/7 cover that you need.

Our experts in design, construction and maintenance will ensure that your equipment, furniture and fittings won’t let you down. We never close, so that your business doesn’t have to either. OneCall’s engineers can service and repair any equipment/fittings; from lighting, storage and shelving, to a variety of kitchen appliances regardless of manufacturer or supplier. Our list of previous airport & station clients is testimony to the work that we deliver of the highest possible standard, This includes Costa, Pret a Manger, JD Sport, Fat Face and Frankie & Benny’s.

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Azzurro Case Study

This family run coffee business was founded in Turin, Italy. It was here that they worked to identify the best beans from across the globe, and took nine months to create their two expertly balanced blends: ‘Monza’ and ‘Monte Carlo’, for which their heritage brand, to this day, is still distinguished. Azzurro coffee is served in some of the World’s finest hotels, restaurants and cafes.
When they moved their head office to Scotland, OneCall was contracted to design and build the interior office space.
Having inherited a large industrial warehouse, it was important to Azzurro that their new home was both able to handle their increasing storage and production needs, but also provide a tasteful and welcoming space for their staff and customers.
OneCall fitted out a brand new warehouse interior, including a private area for testing and maintenance, racking and a mezzanine floor above the offices for even more storage. Within the spacious and inviting office, OneCall constructed a central coffee bar for meetings and client tasting sessions. The design concept was to make the space feel homely and enjoyable to work in, and effectively create an office that doesn’t feel like an office.

"OneCall delivered an oustanding job with our new head office. They kept us informed throughout, and exceeded our expectations."

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Explore Our Work

At OneCall, quality underlies everything we do. Our mission is to provide work of the highest standard, reliable service and delivery beyond expectation. Exceptional performance comes as standard from every member of our team. To view just some examples of our previous work, you can filter below by service type or select a specfic job for the full details…

Customer Feedback

Our list of previous clients is testimony to the work that we deliver of the very highest standard. Make the right call… choose OneCall.

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